Privacy Policy & Data Usage

1. What we collect

Identity and contact data: name, email, phone number, country and city, when you subscribe, join, invest or become a member.

Membership data: your tier, membership ID and card details. Payment metadata: plan, amount, currency and payment status. Your full card number is never seen or stored by us; it stays with Stripe.

Content you send us: enquiries, applications and messages. Technical data: browser, device and privacy-respecting analytics.

1A. Level 0 Assessment data

When you take the free Level 0 Assessment, we store your answers, your computed markers, and the contact details you provide (name, email, phone/WhatsApp number, country and how you found us), together with your consent timestamp and copy version. Health-related answers are treated as sensitive and are never shared with third parties for marketing.

We use this data to show and email your Lifespan Markers report, to contact you by email and WhatsApp/phone as per your consent, and to improve the assessment. You may withdraw consent or request deletion of your assessment data at any time by emailing invest@thelifespanproject.com; we delete or anonymise assessment records within the retention period stated on request, and always honor unsubscribe requests.

This processing is done with your explicit consent under the India DPDP Act 2023 and, where applicable, the GDPR/UK GDPR lawful basis of consent. You have the rights of access, correction, erasure and grievance redress described in this policy.

1B. Mental Marker Scan (Level 1) data

The Level 1 Mental Marker Scan uses your device camera and microphone. Face landmarks, color sampling and voice capture are processed on your device; raw video and audio are never uploaded or stored by us. A single face photo is captured during the scan and stored so it can appear on your Current State card, which you can download from the website and receive by email.

We store the final derived readings (eye color label, face hue label, tongue color label, expression label, teeth and voice capture flags), your check-in answers, your Mental Marker band, the scan photo, and the details you provide (name, email, phone/WhatsApp number, age, sex, city, country and how you found us), together with your consent timestamp and copy version.

You can view and permanently delete your scan data, including the photo, at any time from your saved results link, or by emailing invest@thelifespanproject.com. This is a wellness reflection tool, not a medical or psychological diagnosis.

2. How we use your data

To create and manage your membership, issue your digital membership card and barcode, send receipts, research news and updates you asked for, respond to your enquiries, improve this website, and meet legal obligations.

We do not sell your personal data. We do not profile you for advertising.

3. Who processes your data

Stripe processes payments; payment gateway access is contributed by Addrish Software Solutions Pvt Ltd (India). Transactional email is sent through our email delivery provider. Hosting and analytics run on secure cloud infrastructure.

Ajubax Ai Inc. (Canada) and Addrish Software Solutions Pvt Ltd (India) act as technology contributors and are bound by confidentiality and data-protection obligations.

4. Storage and international transfer

Data is stored on secure cloud servers and may be processed in India and other countries where our providers operate, with appropriate contractual and technical safeguards.

5. Retention

We keep your data while your membership is active and afterwards only as long as the law requires (for example, payment records for tax and accounting).

6. Security

We use encryption in transit, access controls and least-privilege practices. No system is perfectly secure; if a breach affects you, we will inform you as the law requires.

7. Your rights

Wherever you live, you may request access to, correction of, or deletion of your personal data, and withdraw consent, by emailing invest@thelifespanproject.com. Region-specific rights are listed below.

8. Cookies and analytics

We use privacy-respecting product analytics to understand site usage. We do not run third-party advertising trackers.

9. Age

Membership is intended for adults (18 years or the age of majority in your country). We do not knowingly collect data from children.